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Hi! It's Kat again. More exciting news about how your Affinity Plus digital
banking experience is getting an upgrade. You have told us members want to bank on
their own time with a simple, convenient and powerful digital experience.
I'm here today to tell you more about how Affinity Plus is making it happen.
Our most-important effort? It's been listening to you. Our members have shared
thoughts in surveys, social media, in person and on the phone.
We've even held focus groups with you to get your immediate feedback on our work.
We've looked at every Affinity Plus banking experience like routine
transactions and how we can improve them. We thought about the most-significant
milestones in your life and how Affinity Plus has played a part, or could play a part.
We have looked for inspiration everywhere -- there's a lot of smart people
doing really cool things with technology. We've borrowed some of the best ideas
happening in today's marketplace. All this work is upgrading your digital
banking experience. That includes the Affinity Plus website, online banking, the
mobile banking app and our rewards program. First up - changes to the online
banking login box. It has a home now in the upper-right-hand corner of your
browser window. It stays there all the time on your computer or mobile device.
Online banking gets streamlined navigation, and the stability is improved.
The mobile app is going to be faster and easier. You'll have an up-to-date,
user-friendly interface. Touch login! And the option to switch on Quick Balance,
which means you can see your account balances without logging in.
We're taking the best parts of two rewards program and creating one rewards program.
You'll have the opportunity to choose rewards you really value -- travel, merchandise,
gift cards, rate reductions or fee refunds.
As we're getting all this ready, there's things you can do, too.
Update your contact information!
Watch for more emails and social-media updates.
Go to our web page -- affinity plus dot org slash upgrade
We're really excited about the future. Thank you for your membership.
Remember - read all about what's coming up at
affinity plus org slash upgrade.
Bye!
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