Hi, today I am at the National WBENC conference
where business owners from
all over the country are converging
upon the city of Detroit
to really,
really focus on the role
of women in business
and diversity within
the corporate pipeline
and other things like that.
And one of the cool experiences
that I've had since I've been here,
day one basically at this conference,
is I got to go to
a great talk
by Disney
and the talk was the Disney Experience:
Leading With Values,
and I want to share
with you what their very first
slide of this presentation said
because it really
ties into something that I think is super important
and that is, "Disney's consistent
business results are driven
by strategically focusing
on certain business functions
and opportunities which companies
often fail to see the
value and potential of
and that is a key source
of what differentiates us.
We have learned to be intentional
where others may be
unintentional." Now,
one of the
things they went on
to talk about in this idea
of being intentional versus unintentional,
there's a lot of things,
but one of the things was
how Walt Disney exemplified
in his leadership this
idea that maybe he was an overmanager
and she was differentiating this
as being an overmanager
versus
a micromanager.
Now, I don't know what the exact
definitions of overmanaging versus
micromanaging are,
but what I could tell you is what I
see it as,
and based in this concept of intentionality.
So, micromanaging is
when you literally are
over somebody's back,
telling them what to do,
not letting them think for themselves,
not giving them the freedom
to work on a problem
and solve it of their own volition,
and using their own brain,
and not to be able to have the freedom
to do the work in the way
that best suits them as long as it
gets done.
That is my sort of version
of micromanaging.
The difference with overmanaging
is really,
though, taking
and saying what is the experience
or what is the situation
that we're trying to be
excellent in?
And how can we look at
all the details of that
and improve upon them?
So,
what was the experience that he
was doing? It was the boat. What's that called?
So,
in this example they were
talking about when Walt Disney went
on the Jungle Cruise which is at actually
Disney Land,
and the guy who was in charge
of that, when Walt Disney
got off the boat he was not happy,
and he said,
"This was supposed to be a seven minute ride.
It was only four and a half minutes,
and this experience was really
horrible because I wasn't able
to enjoy
or understand what was really happening in this
experience because it was just so fast."
And there's more to it than that,
but that's the gist,
right? And so,
his leader who was responsible for that
ride said, "Let's go
and you show me all the things that you'd
like to see in this." And so Walt Disney
went on that ride with him.
They spent an hour at least,
and he told him every single
detail of how he wanted
that to be.
And in the course of doing that what
ended up happening was
he took back that information
and created that seven minute experience
based on Walt Disney's expectations
and his overmanaging
the situation.
Now,
the key to this,
though, is once Walt Disney told
his leader what he wanted,
he stepped away
and let him create it,
let him do it.
He had three weeks to
figure it all out, and when Walt Disney
got back on that ride,
took the ride around again,
he was happy
because everything that he wanted was implemented.
The micromanaging would have been if he
would have been standing there every step of the way
and said, "No, no, do it this way.
Wait, what have you dont this,
have you done this, have you done this." That's the
micromanaging. The overmanaging was really saying,
"Here's what my
every single iota of expectation
is, and this is exactly what my
vision is.
Now, I'm going to trust you to go make
it happen." And so,
you know, that I think is one of the key
differentiators that Disney
brings to the table,
is that,
that's how they create excellence
in their product.
That is why they are a market leader.
That is why everybody knows
to expect,
when you go to Disney,
to have a great experience,
but because
they have this culture
of overmanaging
but not micromanaging.
So,
I really loved this.
It really resonated
with me. And I think it resonates
with people especially if you feel like
you've been micromanaged in the past,
but there is that balance,
right? So,
I would love to hear your experience
with this. Have you been overmanaged
or micromanaged in the past?
How did it make you feel?
I'd love to hear your experiences
with this in the comments.
Thanks for watching.


For more infomation >> Sykes: Degree To Which GOP Has Adjusted Their Morality For Trump's Extraordinary | MTP Daily | MSNBC - Duration: 4:23. 








Không có nhận xét nào:
Đăng nhận xét